PERFECT FIT GUARANTEE

kalisa has committed to ensuring the perfect fit for every Custom Sizing order. If your made-to-measure piece isn’t just right, here’s how we’ll make it right:

MINOR FIT ADJUSTMENTS

We are happy to cover local tailoring costs - up to 5% of the product value- for minor alterations such as:

  • Taking in the waist
  • Shortening the length

Requests for eligible items must be made within 48 hours of the receipt date.

GET A FREE REMAKE

If your custom-sized garment cannot be altered to match your original measurements

  • Contact our support team and provide detailed proof from a local tailor stating that alterations are not possible.
  • We may also require photos of the garment’s measurements to verify the issue.

Our free remake guarantee applies to your first custom-made item.

Our dedicated support team is always here to help. Reach out to us at support@kalisa.com, and we’ll do our best to assist you.

***No refunds, returns, or exchanges on custom-sized items, as they are tailored specifically for you. Our fit guarantee covers only sizing issues—not changes in personal preference.

Crafted with Soul, Made for You – Every piece tells a story, and we’re here to create yours. With our perfect fit guarantee, skilled craftsmanship, and timeless designs, we ensure you feel comfortable in every piece.

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Based on 2193 reviews
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Absolutely stunning! the dress looks so elegant. Love it

I ordered a custom colored Kalisa piece for my birthday and the team were sensational at communicating to ensure the whole ordering experience was easy, clear and efficient, and the final outcome is so so wonderful! The dress arrived well before my birthday, the fabric is beautiful and the fit is perfect!

The side slit is subtle but adds just the right amount of sophistication and movement when walking.

Nice material

That unique cutout detail at the bust adds such a modern and edgy touch.the material is so high quality,

Your dresses are absolutely stunning , beautiful, high-quality pieces.

It's clear my baby loves wearing it, and she looked absolutely adorable enjoying herself.

It is very beautiful. It fit perfect on my waist and hips.

Wow, this dress is absolutely stunning. I wasn't expecting it to match the vibe here so perfectly.

The online store answered my DMs promptly and gave as much info as they could including a discount code. I wish I’d taken the time to use their custom measurements (for no extra cost). But the design of the dress was beautiful and it arrived quickly too. It was a hit at the event I wore it to. I received so many compliments.

Such a cute and stylish dress! The black accents and intricate details elevate it to another level.

A perfect balance between modern fashion and timeless grace. I truly love it.

The off-shoulder cut is both romantic and dramatic. It frames the collarbone beautifully and works so well with statement jewelry

I saw this and immediately knew it was a must-have. The design is so fresh and unique.

What truly elevates this dress are those beautiful floral accents at the bottom. They're so intricately designed and give the gown a unique, ethereal quality.

This is truly the best dress I’ve ever worn! The colors are vibrant, the craftsmanship is impeccable, and the quality is outstanding. The design is not only unique but also incredibly eye-catching. An absolute showstopper!

I didn’t expect grey to look this glamorous, but this gown proved me wrong. Love it!

I wasn’t sure about the color at first, but it looks so chic in real life. Very sophisticated.

The Seraphine Taffeta Bandeau Floral Embellished Maxi Dress was absolutely stunning, it truly took everyone’s breath away at my brother’s wedding, and I received so many compliments on it. ♥️

As I wear the hijab, I won’t be able to share personal photos of myself in the dress. However, I’d be more than happy to share a beautiful photo of the gown itself and to provide my authentic review of the dress and my shopping experience with Kalisa. I ordered custom beige color.

I’ve received the dress and it’s absolutely stunning!

Amazing experience, great support from Abby!

Abby was super understanding and helped me find the perfect size. The customer support was top-notch, and the dress itself is beautiful. I’m so happy with my purchase

The craftsmanship is excellent. The criss-cross mesh details are stitched firmly and securely. More than my expectation.

Received this dress today and I'm in love! It's so stylish and the quality is exceptional. I know I'll get a lot of use out of it.

The taffeta feels so luxurious against the skin. I feel very comfortable and satisfied.