PERFECT FIT GUARANTEE

kalisa has committed to ensuring the perfect fit for every Custom Sizing order. If your made-to-measure piece isn’t just right, here’s how we’ll make it right:

MINOR FIT ADJUSTMENTS

We are happy to cover local tailoring costs - up to 5% of the product value- for minor alterations such as:

  • Taking in the waist
  • Shortening the length

Requests for eligible items must be made within 48 hours of the receipt date.

GET A FREE REMAKE

If your custom-sized garment cannot be altered to match your original measurements

  • Contact our support team and provide detailed proof from a local tailor stating that alterations are not possible.
  • We may also require photos of the garment’s measurements to verify the issue.

Our free remake guarantee applies to your first custom-made item.

Our dedicated support team is always here to help. Reach out to us at support@kalisa.com, and we’ll do our best to assist you.

***No refunds, returns, or exchanges on custom-sized items, as they are tailored specifically for you. Our fit guarantee covers only sizing issues—not changes in personal preference.

Crafted with Soul, Made for You – Every piece tells a story, and we’re here to create yours. With our perfect fit guarantee, skilled craftsmanship, and timeless designs, we ensure you feel comfortable in every piece.

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SEE ALL REVIEWS

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