We accept returns for items that arrive damaged, defective, or incorrect (e.g., wrong style or color). Minor imperfections like loose threads or slight stains are not considered defects. Please report any quality issues, or missing/damaged items to support@kalisa.com within 48 hours. [Click here to learn more]
All items are made to order, so returns for sizing issues, or preferences aren’t accepted. For the perfect fit, feel free to use our sizing guide or custom sizing service.
Standard Order Delivery:
- For U.S customers: 10-12 business days (Mon-Fri),
- For EU customers: 15-17 business days (Mon-Fri).
Please note that weekends and public holidays in Vietnam and the U.S. are excluded. FREE Standard Shipping will be available for orders from $500. A signature is required for orders over $400. Learn more here.