Our made-to-order items cannot be returned or exchanged except for quality defects. Please report any quality issues, sizing problems, or missing/damaged items to support@kalisa.com within 48 hours of delivery. Click here to learn more.
Standard Order Delivery:
- For U.S customers: 10-12 business days (Mon-Fri),
- For EU customers: 15-17 business days (Mon-Fri).
Please note that weekends and public holidays in Vietnam and the U.S. are excluded. We offer FREE shipping worldwide, and a signature is required for orders over $400. Learn more here.